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Information Section


Shipping Information

*Note: SMS does not at the moment ship out side the United States.

Customers Inside the United States:

United States Postal Service Priority Mail
      $5.00
      2 to 3 weeks

 

Online Tech. Support

The KEYS:

Fire - Spacebar
Pick up item - enter or "I"
Drop item - "s"
*IMPORTANT*
When dropping a item press "s" then a white line will appear. Move the line to the item you wish to drop and press enter.
Help Screen - F1

Memory Problems:

Because of the limitation of the DOS operating system, there is a limit of 640k of RAM available. So it does not matter whether you have 4 megabytes or 32 megabytes of Ram in your computer. The only thing that matters is how the first 640k configured.

This configuration occurs right when your computer boots up when you turn it on. When the computer is starting up, it reads two text files from your C: drive. One is called CONFIG.SYS, and the other is called AUTOEXEC.BAT.

Because making changes to your CONFIG.SYS and AUTOEXEC.BAT file on your C: is risky, we recommend that you make a boot disk. Then you can boot DOS from your floppy disk. Then the computer would be reading the CONFIG.SYS and AUTOEXEC.BAT files from the floppy disk instead of your C: drive.

Creating a Boot Disk:

The Starfury program has a program called BOOTDISK which will attempt to crate a boot disk for you. Because everybody's sound card and mouse driver is different, you may need to edit these (CONFIG and AUTOEXEC) files on the floppy disk.

However, the BOOTDISK program will format the floppy, and crate a basic CONFIG.SYS and AUTOEXEC.BAT on the floppy disk for you.

You can run the bootdisk program directly from the DOS prompt by typing BOOTDISK.

The BOOTDISK program can attempt to copy lines from your C: drive configuration files. At one point , you are asked if you want to do this. Try typing 'Y' first. If your book disk fails, then you may want to try again later, and next time type a 'N'.

Once the computer tell you that the boot disk is done, you may reboot your computer. Leave the floppy disk in the A: drive, and hit Control-Alt-Delete to reboot.

If error messages come up during reboot, then perhaps there is something wrong with the floppy CONFIG.SYS or AUTOEXEC.BAT in the lines that deal which the mouse. If your MOUSE.COM is not in your DOS directory on your C: drive, then make sure the lines in your CONFIG.SYS have the full filename of the MOUSE.COM driver. For Example:

C:\MOUSE\MOUSE.COM

C:\OPTIONS\IMOUSE.COM

DEVICEHIGH=C:\KIDMOUSE\KIDMOUSE.SYS

All of these mouse driver above have full pathnames, so the computer can find them.

Make sure that you are actually rebooting from your floppy drive. Most computers are setup to try booting from the floppy disk if there is one in the A: drive. However, some are set to always boot from the C: drive, even if there is a floppy disk in the A: drive. In that case, you must go into your computer's BIOS setup, and change the boot order.

After booting from your floppy disk, you should have you computer configured in the correct way to use the Starfury game. If you want to check on how much DOS memory is available, type the word 'mem' at the DOS prompt. You should have at least 2.5 Megabytes of EMS RAM, and your' Largest Executable Program Size' should be around 600,000 bytes.

The other very important line in your config.sys is the FILES=30 line. If this number is too small, the game may act erratically.

No Sound

This product depends on have a sound card installed in your computer that is 100% compatible with the Original Sound Blaster card. Most sound cards today meet this criteria, but not all.

Most sound card require a driver program to be loaded in your CONFIG.SYS or AUTOEXEC.BAT files. Many sound cards require a few lines in BOTH CONFIG.SYS and AUTOEXEC.BAT.

There are so many sound cards out there, that our boot disk program can't be smart enough to identify the lines in your C: drive CONFIG.SYS and AUTOEXEC.BAT files. If your sound card requires drivers, then it will be up to you to copy these lines from your C: drive's config files to the config files on your boot floppy.

You can do this with the DOS 'EDIT' command, or if your have IBM DOS, it would be the 'E' at the DOS prompt. OR, if you are more comfortable in Windows, your cand fire up Windows, and use the notepad editor to copy the lines from your C: drive config files to you floppy disk.

NOTE: be very careful not to mess up the CONFIG.SYS or AUTOEXEC.BAT files on your C: drive. If you change the contents of these files on your C: drive, your computer may become unable to start up properly.

Usually, many modern sound cards put a line in your AUTOEXEC.BAT file like the following:

set blaster=A220 D1 I5 T3

Many times, a driver will be loaded before or after this line. But it is also likely that there is a line in your CONFIG.SYS that needs to be copied to.

If the game product works, but it refuses to allow you to select sound, or perhaps you get a Error message whenever you try to select sound, then either your sound card is not Sound Blaster compatible, or else the drivers still aren't there at boot time. Print out both your CONFIG.SYS and AUTOEXEC.BAT from both floppy and C: drive, and look harder for the sound driver.

Also, study you sound card manual, or call your sound card company.

If you don't get any errors, but you do not hear any sound, then perhaps the volume is set too low. Most sound cards today come with utilities to change the volume setting on the card.

Other sound cards will require volume utilities that come with the sound card.

Error Messages:

If you get Critical Error messages, here are some common causes:

1) If you ignore the low-memory blue screen , and select option 2 to try to run the product anyway. Many sorts of errors or crashes can result from having low RAM.

2) A Error can result from have no subdirectory. The product requires a DATA subdirectory. So make sure when unziping you have the subdirectory.

3) A error can occur if the line in you CONFIG.sys file in your C: drive has the FILES=30 set to a lower number then 30. If the FILES= line is non-existent in your CONFIG.SYS file, or set to a value lower then 30, the product will not function.

4) If you can't get the product to work, try playing the product with the sound off.

5) There is only one Video Card known the is uncompatible with this product and that is the Matrox Impressions card.


smslogo.jpg (60020 bytes)Copyright © 1997 by Star Master Software. All rights reserved.
                        All specifications subject to change without notice.